This certificate program is designed for entry-level Human Resource professionals or for individuals considering a new career direction or credential. Each course meets once a week for 7 weeks. A certificate will be awarded upon successful completion of all four courses.
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After submitting the non-credit application, students will receive an email with their username and password to register online through the My QC Portal. Once you login to the MyQCPortal follow the “Current Student” instructions below for online registration.
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Courses/programs listed with “NC” are non-credit courses/programs.
Human ResourcesNC Courses
Human Resources Management I
During Part I, a general introduction to the fundamental function of Human Resource management is presented. In addition, the areas of workforce development, equal employment opportunity and affirmative action are emphasized, covering areas such as the Americans with Disabilities Act (ADA), the Immigration and Naturalization Act, sexual harassment, and the Small Necessities Leave Act (SNLA). Also addressed are job analysis and human resources planning processes, such as job design and staffing requirements. This part concludes with a review and analysis of recruitment.
Human Resources Management II
Part II builds upon Part 1, with a review of the selection and hiring process. The major areas addressed are compensation and benefits, variations of pay and retirement, and how to effectively design total compensation and benefits packages. In addition, the course reviews day-to-day operational issues, such as Criminal Offender Records Information (CORI), Family and Medical Leave Act (FMLA), Health Insurance Portability and Accountability Act (HIPAA), and Sex Offender Registry Information (SORI).
Human Resources Management III
Part III takes an in-depth look at employee and labor relations in both union and non-union environments, beginning with a review of the evolution of the labor and union movement. The course addresses concerns and issues related to unionization and collective bargaining. Also included is a review of contract and personnel policy administration with an emphasis on the discipline and construct of the grievance process.
Human Resources Management IV
Part IV addresses four major areas including training and employee development, performance applications, health and safety, and the importance of a global Human Resource environment, Among the items addressed are methods for assessing staff training needs, designing effective training curricula, setting performance objectives and reviewing performance, ensuring a safe and healthy work environment, and the emerging Human Resource role as a strategic business partner.