Policy 5.07E: Holds Policy

I. Purpose

This policy outlines the conditions under which holds are placed on student accounts at Quincy College and the procedures for resolving these holds to ensure uninterrupted access to college services.

II. Policy Details

A. Reasons for Holds:

Holds may be placed on a student's record for various reasons, including but not limited to:

• Non-Compliance with Admission or Academic Provisions: Failure to meet specified admission or academic requirements.
• Financial Obligations: Outstanding balances, overdue payments, or other financial liabilities to the college.
• Failure to Respond to Official Notices: Ignoring or not responding to communications from the college.
• Disciplinary Actions: Pending disciplinary actions or sanctions.
• Academic Warning, Probation, Suspension: Students may be placed on academic warning, probation, or suspension based on their academic performance. These statuses can also lead to holds on their accounts, affecting their ability to register for classes and access services.

B. Impact of Holds:

Holds on a student's record can affect their ability to:

• Register for or enroll in classes.
• Access financial aid or other campus services.
• Receive academic transcripts or diplomas.

C. Resolving Holds

• Initiating Office: Holds must be resolved by the office that placed them. The student must contact the relevant office to address and clear the hold.
• Payment of Financial Obligations: Students must pay any outstanding tuition, fees, or other charges to lift financial holds.
  • If a student is 15 or more days past due on one or more invoices, a Student Account/Financial Hold will be placed.
  • Students under financial holds will:
    • Be able to complete their current course.
    • Not be registered for future courses until all outstanding invoices are paid.
    • Not be able to receive transcripts or diplomas.
  • Payment Methods: Payments can be made via the MyQC portal or by visiting Student Accounts.
• Notifications: Students will receive reminders about due payments and notifications if a hold is placed on their account.
• Hold Removal: Once the student resolves the issue (e.g., pays overdue invoices), the hold will be lifted, and the student will be able to proceed with course registration and other services.

D. Information Access

Students can obtain information about holds through the MyQC portal and are expected to regularly check their accounts for any notifications or holds.

III. Responsibilities

• Students: Responsible for ensuring all requirements are met and obligations are settled to avoid holds on their records.
• Initiating Offices: Must notify students of any holds placed and the steps required for resolution.
• Registrar’s Office: Facilitates the management and removal of holds in coordination with other offices.

IV. Review and Amendments

This policy is subject to periodic review and amendments to reflect changes in institutional requirements or procedures.

V. Important Reminders

• Regularly check your Quincy College email and MyQC portal for any notifications regarding holds.
• Address any issues promptly to avoid disruptions in your academic progress and access to college services.

Original: October 2004;

Revised:  January 2021, July 2024

Updated for Gender Inclusivity: Spring 2023