Policy 7.04: Past Due Accounts

Once a student has ceased to attend school, their balance is reviewed and the following process  followed:

1. For balances under $50.00, place students account on hold, write off balance. Do not send to collections, balance is too small.
2. For balances over $50.00 send one final demand notice. Send final demand letter as certified mail. Give 30 days to respond.
3. For balances over $50.00 and less than $250, only payment in full is allowed
4. If a student DOES NOT respond to final demand letter, send to collections.
5. CODE STUDENTS as “collection” so they can be identified on our ageing.
6. For balance over $250, payment can be made in installments.
7. Run a “past due” report three times a year (fall, spring & summer), November, April and August, and send to collection based on no response.

Once a student has been sent to collections, the account now becomes the responsibility of the company, and any inquiries from students regarding their account, should be refered back to the collection company. The company will interact with Business Office administrators on any account issues and decisions will be made by the VP of Finance.