IT Services: Portal & Support

Overview

The IT Help Desk provides technology support for software, hardware, and account services to the Quincy College community. Questions for the Technology Department? Submit an IT ticket: Quincy College Help Desk

Quincy College has been informed by the National Student Clearinghouse (NSC) about a significant cybersecurity event involving the NSC’s MOVEit Transfer tool, which has impacted student data. The NSC is currently investigating the scope and extent of this cyber incident.

It is important to note that, at this time, the impact on the data Quincy College is required to share with the NSC remains unclear. Rest assured, this incident is not a Quincy College data breach. Our website and services remain secure and unaffected.

The U.S. Department of Education mandates the use of this tool by 3,600 colleges and universities nationwide to share information with the National Student Clearinghouse, which subsequently provides data to the National Student Loan Data System (NSLDS) on behalf of the schools. The information shared includes personally identifiable details such as Social Security numbers and dates of birth.

We are actively monitoring the situation and are fully prepared to address any concerns that may arise. Our commitment lies in thoroughly assessing any potential ramifications for Quincy College students and alumni who may be affected. We will continue to gather information as the situation develops and provide relevant updates.

Have questions for the Technology Department?
Submit an IT ticket
(617) 984-1690

Technology Resources

QC Portal

The QC Portal is available for students via: register.quincycollege.edu.

Your College Email address and Canvas account are available via the Quick Links section past login.

If you have forgotten your password for the QC Portal, please use the “Forgot My Password” function via the “Password” tab to the top left of your screen. Please fill in your College Student ID number along with the personal email address that was used to sign up for Quincy College.

Quincy College Connect (New)

We are happy to announce our soft launch of the Quincy College Connect page via: connect.quincycollege.edu

The Quincy College Connect currently uses separate credentials, but allows you to access all campus tools including Canvas, college email, library assets, campus printing, and even access to the College Portal listed above. Please note that on mobile devices (Android/iOS) this login will be required for connection to the Gmail and Mail applications respectively.

Visit the Library or reach out at [email protected] for more information regarding on-campus printing and the library resources available.

First Time Users

If this is your first time signing in, please use your Student ID number as usual for the login and the password should be “Your First Name” followed by Qc!23.
Example: JohnQc!23

Please note if you are having password issues for Connect, click the “Forgot Password” button and follow the prompts with your personal email address, you will need a verification code from an email address on file to set your password.

IT Support

If you run into any issues regarding login to the QCPortal, Connect, or your student Email please contact the Information Technology Team via ticket via: Submit a ticket.

The IT office is located at Room 414 on the Quincy Campus.
Walk-ins and phone calls are available via (617) 984-1690.

Hours – Fall 2025:
Mondays–Thursdays: 8 a.m.– 5 p.m.
Fridays: 8 a.m. – 4 p.m.

Canvas & Student Learning Support

For any issues regarding Canvas, books, and third-party learning software such as Pearson and MyLab, please contact the Innovation Hub via [email protected] or by phone at (617) 405-5918.

Hours – Fall 2025:
Mondays–Thursdays: 8 a.m.– 4 p.m.
Fridays: 8 a.m. – 4 p.m.

Quincy College Wi-Fi

Follow the instructions below to access Quincy College Wi-Fi.

QC-GUEST

QC-GUEST Wi-Fi (Requires a login with Meraki)

Step 1: Choose Wireless “QC-GUEST”

Step 2: Wait for your browser or splash page to open requesting your Meraki login credentials. Your device may prompt you for “Action needed. no internet” in which you can select “Open browser and connect” to continue.

Step 3: If you are a first time user please navigate to the bottom right of the login menu and select “Create Account” and create an account with an email you have access to (personal email will work best).

Step 4: Submit your email and password that you have set on the login page and you will be connected.

After logging in, your device will be recognized by Wi-Fi and you will be online with our new Wi-Fi system. Please note we have a timeout of about 30 days for cyber security measures which will require you to re-authenticate accordingly.

QC-STUDENT

QC-STUDENT Wi-Fi

(Requires connect.quincycollege.edu credentials setup and being a current student)

Step 1: Choose Wireless “QC-STUDENT”

Step 2: Wait for your browser or splash page to open requesting your credentials. Your device may prompt you for “Action needed. No internet” in which you can select “Open browser and connect” to continue.

Step 3: Enter connect.quincycollege.edu Username & Password (Do not use your QCPortal credentials)

Step 4: Click login and you should be connected.

QC-FACULTY

QC-FACULTY Wi-Fi (For Instructing Staff)

Step 1: Choose Wireless “QC-FACULTY”

Step 2: If you are logged into a device loaned by the college already, you may check the box to “use my Windows user account”, otherwise type in your username and password when prompted for credentials.

Please note this requires a non-expired password. If expired, please reset your password via connect.quincycollege.edu.

QC-ADMIN

QC-ADMIN Wi-Fi (For Administrative Staff)

Step 1: Choose Wireless “QC-ADMIN”

Please note this requires a non-expired password. If expired, please reset your password via connect.quincycollege.edu.

Downloads

How to Login to Wi-Fi
How To Add Print Credits
How To Add a Forwarding Address to your QC Email
How To Register for Non-Credit Courses
How To Copy
How to Block or Mark as Spam in Gmail
How to Print from the Portal
How to sign up for Free Student Office 365 account

Policies

Please review Quincy College’s Internet Acceptable Use Policy for appropriate student and employee use of the computer network.

Other College policies include, but are not limited to: